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Suddenly no enrollement possible and no longer create support tickets.

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Good morning,

I have two questions:

Question 1:
We use the Airwatch container.Recently it is no longer possible to register devices.At the end of the registration process, we receive a notification that the device is being deregistered.The configuration has not changed in two years.This message suddenly appears.

Question 2:
For this I initially wanted to submit a support ticket.Unfortunately I get the message here:

Error: 401
You currently do not have permission to create tickets.

What can be done about both questions?

Best regards,

Frank Wolters

 


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