Hi,
We have just updated ESXi Hosts to vSphere 5.1. when we attempt to upgrade VMWare Tools, we get the following error message for a number of VMs
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Remediate entity XXXVM
There are errors when trying to access sysprep settings for VM XXXVM.
Retry the operation after disabling sysprep for the VM.
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We can install VMware Tools manually.
We would like to know how to disable sysprep for those VMs and why VMWare Tools update involves sysprep ?
Your advice is sought.